Jacob Washington with TruEnergy reached out to me, out of the blue, not long after I started working for a Padre Island homeowners association. It’s like he was readin’ my mind; I was literally in the process of researching a cheaper energy provider for the association.
Not only did I find a provider that will save the association approximately $3,000 over the next few years (no small amount for a non-profit!), but all I had to do is explain to Jacob what we needed and were looking for, and everything was taken care of – from seeing a comparison of different providers, an explanation of variations in rates and how the market works, to transitioning the account from one provider to the other. I didn’t have to do a thing.
Given the seeming glut of energy providers available in Texas, it’s remarkable that Jacob and TruEnergy made it easy to get a great contract without any of the pain and headaches that go along with checking companies and weighing pros and cons and everything else one has to do when spending other people’s money.
I can’t think of one negative or downside to my experience with TruEnergy. Jacob is just as friendly and responsive post-contract as he was pre. This is truly customer service at its very best. Thank you.